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Troubleshooting

Caution

This page documents the v1 line of the Plumber Platform (repository github.com/getplumber/platform), kept here for existing installations. New installations use v2: see the current installation documentation. v1 and v2 are not compatible, they do not share a database, and there is no automated migration.

The installation is not working as expected ? You’re at the right place !

Here are the common errors and how to solve them

General

Issues related to all installation methods

  • Redirect URI Invalid error in GitLab

    This error occurs when the Redirect URL set for your GitLab application doesn’t correspond to the API_URL. Please, ensure you write the correct URL as described in the section OIDC.

Kubernetes

Issues related to installation on Kubernetes using the Helm chart

  • No persistent volumes for chart dependencies PostgreSQL and/or Redis

    These 3 dependencies requires Persistent Volumes to work. If you haven’t a default storage class or if you want to use a specific storage class you need to add an option in all of theses values:

    postgresql:
      [...]
      global:
        storageClass: REPLACE_ME_BY_STORAGE_CLASS
        [...]
    

    redis:
      [...]
      global:
        storageClass: REPLACE_ME_BY_STORAGE_CLASS

Support

Don’t find what you’re looking for ?

Reach our support using the #support channel on Discord You can also send an email to help@getplumber.io