Skip to main content

Troubleshooting

The installation is not working as expected ? You’re at the right place !

Here are the common errors and how to solve them

General

Issues related to all installation methods

  • Redirect URI Invalid error in GitLab

    This error occurs when the Redirect URL set for your GitLab application doesn’t correspond to the API_URL. Please, ensure you write the correct URL as described in the section OIDC.

Kubernetes

Issues related to installation on Kubernetes using the Helm chart

  • No persistent volumes for chart dependencies PostgreSQL and/or Redis

    These 3 dependencies requires Persistent Volumes to work. If you haven’t a default storage class or if you want to use a specific storage class you need to add an option in all of theses values:

    postgresql:
    [...]
    global:
    storageClass: REPLACE_ME_BY_STORAGE_CLASS
    [...]
    redis:
    [...]
    global:
    storageClass: REPLACE_ME_BY_STORAGE_CLASS

Support

Don’t find what you’re looking for ?

Reach our support using the #support channel on Discord You can also send an email to help@plumber.helpscoutapp.com